Product care, after checkout
Warranty registration and claims, made simple.
Help customers register products, submit warranty claims, and stay informed while you manage the warranty workflow from one place.
Starter: $19 USD/month after the 14-day free trial. Review billing terms on Shopify.
Registering a product or checking a claim? Use the warranty link provided by the store where you purchased it.
From purchase to resolution
A clear next step for everyone
Register
Customers verify eligible purchases and register their products, with serial numbers when needed.
Submit a claim
Customers describe the issue and upload photo evidence through a self-service warranty portal.
Review & resolve
Merchants review claims, approve or reject them, and can create a free replacement draft when appropriate.
Replacement drafts are reviewed and completed in Shopify. WarrantyOS does not automatically fulfill them.
One warranty workspace
Less back-and-forth.
More clarity.
Keep registrations, evidence and decisions connected throughout the claim.
- Centralized warranty registrations
- Self-service customer claims
- Photo evidence for review
- Clear claim statuses
- Replacement draft workflow
- Customer status notifications
Starter
$19 USD/month
14-day free trial. Includes product registration, warranty coverage rules, photo claims, customer notifications, and replacement draft orders.
Recurring charges are billed every 30 days in USD. Review the current plan and billing terms on Shopify before installing.
Merchant access
Already using WarrantyOS?
Open Shopify Admin, select your store, then open WarrantyOS from Apps.